Lone Star Loom Room / Nordic Studio

The Lone Star Loom Room and Nordic Studio are known

for good customer service – we are fast and friendly!

Product Returns -

Returns of un-used yarn can be made up to 30 days after purchase. If yarn was wound off specially for a customer (not in it’s original put up) it is not returnable. For mail order customers there will be no refund of shipping charges unless an error was made on our part. Each student is responsible for making it to their class. Make-up days for weaving classes must be scheduled by each student on days the studio is open. No refunds will be given for missed days.

Discounts -

Books :

Are discounted 10% off list price every day.

Xie Bamboo:

If you buy one cone they are $15.00 each. Buy 4 cones and get 4 For $50.00 ($12.50 each).

Swedish Yarns and any items ordered via the website:

Purchases over $150.00 are discounted 10%.

Purchases over $250.00 are discounted 15%.

There are no additional discounts on sale items.

This discount will override any other – If your total order is over $150 and includes Xie you will get the order discount not both discounts.

Looms and Large Accessories:

5% discount off list price if you pay cash (check or cash).

All looms and large accessories are special ordered and can be drop shipped (at no additional cost) to you, just ask!

Special Orders -

We are always happy to get our customers what they need. We keep try to keep all colors in stock, if you need a lot of one color or all of one dye lot we may need to order that for you. We order from Bockens of Sweden once a month, usually on the first Monday of the month. Any special orders will be added to that order. Orders are received around the 15th of each month. Call us if you need more of a color than we show available in the shopping cart.

Shipping -

We ship almost exclusively by USPS Priority Mail(US Post). We use Flat Rate boxes whenever possible, we can fit quite a bit of yarn in a Flat Rate box. We have found Flat Rate shipping is the best price option. We have found USPS Priority Mail to be reliable (one package lost in 4 years!). They promise 2-3 days delivery anywhere in the US. AND they provide the boxes free. When you get to the checkout portion of your order the computer will calculate shipping based on the number of items ordered. We DO NOT charge handling fees – you pay only for the actual shipping costs. Our goal is to ship out every order within 24 hours of receiving the order (unless there is a special order involved). Any questions, concerns please feel free to call us.